Delivery:

Shipping

• • Shipping Time (5-12 Business Days): After processing is complete, your order will be shipped out and should arrive within 5-12 business days, depending on your destination country. We partner with trusted logistics providers to ensure safe and timely delivery.

    Order Cut-Off & Processing Time

    • Cut-Off Time: Our daily order cut-off is at 10:00 PM (GMT-08:00, Los Angeles), Monday through Friday. Orders placed after this time will start processing on the next business day.
    • Order Handling (1-3 Business Days): Once we receive your order, we will assemble and quality-check your keyboard within 1-3 business days. During this period, our team ensures the keyboard is fully debugged and free of noise before shipment.

    Shipping & Transit Time

  Additional Notes

  • “Business days” refer to Monday through Friday, excluding holidays.
  • Actual delivery times may vary due to factors such as customs clearance, local postal delays, or unforeseen circumstances.

  For any questions regarding delivery, please contact us at: contact@framekeys.co

Return & Exchange Policy – Tapkx Keyboard Studio

Effective Date: 2024/10/1

At Tapkx Keyboard Studio, we are committed to delivering high-quality products. Please read our return and exchange policy carefully before making a purchase.

Returns (No Returns for Custom Keyboards):

• Handcrafted & Custom Products.
  Our keyboards are handcrafted and custom-made. Due to the personalized nature of these products, we do not accept returns or offer refunds once your order has been shipped.
  
• Exceptions
  In the rare event your custom keyboard arrives damaged or there is a manufacturing defect, please contact our support team within 48 hours of receipt. We will work with you to find a suitable resolution.
  
• Contact Us
  For any inquiries, please email us at contact@framekeys.co (Available 24/7).